Customer Care

At iRun, we will help you find the right size and shoe for your running goals and gait, helping align your feet so you can run safely and comfortably.

We offer a 5 day return policy on all footwear. Shoes must be returned within 5 days of the original purchase date and must be in new, unused condition. Footwear that has been worn outside will not be accepted. All returns must include the original box and receipt to be eligible for a refund or exchange. Carbon-plated shoes are final sale and are not eligible for return or exchange.